BREAKING NEWS...Brentwood Karting wins prestigious 2024 International Rental Karting Award for Best Customer Experience

FAQs

If you have a question, we may well have been asked before. Check below to see.

QUESTIONS & ANSWERS

We aim to give our customers as much information about the karting experience we provide as possible. Below is a list of the most Frequently Asked Questions. If you have a specific question, please use the search option.


BALACLAVAS - Following customer feedback we have made the wearing of balaclavas mandatory. So if you are wearing one of our helmets, you will need to wear a balaclava. You will be given a FREE disposable balaclava or you have the option to buy a reusable cotton balaclava for just £1. You can, of course, use your own if you have one.

Do I need to wear a balaclava if I bring my own helmet?

No. If you are using your own helmet then it is your choice whether you wear a balaclava.

Can I use a helmet cam/chest cam such as a GoPro?
Is it safe/Is it dangerous?
Can I have kart no.2?
Which one is the fastest kart?
When should I arrive at the circuit?
Can I wear my glasses/spectacles?
I came last week, do I have to watch the video briefing again?
Can you smoke at the circuit?
What is your drink drive policy?
Can I take my car/bike round the track?
Do you offer group discounts?
Do you do lessons/offer private tuition?
Do you have crèche facilities?
Is there anywhere to stay nearby?
Is there anywhere close to go out afterwards?
Can you arrange transport?
Do you run in the evening/in the dark/what time do you close?
Do you provide trophies and bubbly?
Can I hire the whole circuit for the day? How much?
What is your level of insurance cover?
Can I take photos?
Do you have an on-site photographer?
Do you have changing/showers facilities?
I’m colour blind. Can I drive?
I’m autistic/I have only one arm/one eye etc. Can I drive?
Do you sell gift vouchers?
I’m pregnant/have a bad back/have a heart condition. Can I drive?
Can I pay on Bartercard?
Am I going to fit in your karts, I’m 20 stone/I’m 6’7”?
How do I get there via public transport?
Is there adequate car parking?
How far are you from London?
Can we add drivers on the day, if we have a few extras?
Can you just pencil me in though?
Do I need to book?
Can I pay on the day?

TAKE IT TO THE NEXT LEVEL - OPEN RACE EVENTS  ❱❱

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